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Bond and Bywater : Terms and Conditions
ORDERS. Making a purchase could not be easier. Just
browse our store, and add any items that you wish to buy into the shopping cart
by clicking on the Buy now option. After you have finished your selection,
click on 'Checkout' and you will be asked for a few details that we need to be
able to complete the order.
We accept credit card payments including Visa and Mastercard. We do not charge
for any item until it is ready to ship. Backordered items are not charged until
they are shipped. All credit card details will be taken via the website using a
When confirmation of order is sent to you, this is to indicate that we have
received your order. It does not indicate that a contract exists between us. We
will indicate acceptance of your order, and hence a contract between us, when
we send you an invoice. We have included this term to protect us in the case
that a mistake has been made in pricing, we have inadvertently under-priced
goods, or we are no longer able to supply a particular product for some reason.
In the case of a change of price, we will always contact you first to ensure
that the price is acceptable.
By using our website, placing an order for goods and/or registering as a member
of our websites you confirm your agreement to our terms and conditions,
deemed to be an offer by you, the buyer, to purchase goods pursuant to these
terms and conditions. You, the buyer, shall be responsible for ensuring the
accuracy of the details provided on the order form and we will not be obliged
to accept an order unless all details requested on the order form have been
No order submitted by you, the buyer, shall be deemed to be accepted by us
unless and until we confirm acceptance of your order by e-mail (where
applicable) or by telephone. We are entitled to refuse any order placed by you
and will not be required to provide an explanation.
GOODS. The goods may differ slightly from the images
We reserve the right to substitute products of a similar description and
standard if the requested goods are not available but will use reasonable
endeavours to match your order exactly. In the unlikely event of you receiving
a substituted product you, the buyer, shall be entitled to return the goods for
a full refund within 10 working days from the date of delivery, should the
substituted product not be acceptable to you.
PRICE. The price of the goods will be the price quoted on
the website at the date the order is received and will include VAT. We
reserve the right, by giving notice to you, the buyer, at any time before
delivery to increase the price of the goods to reflect any increase in the cost
to us, which is due to any factor beyond our control (such as without
limitation, any foreign exchange fluctuation, significant increase in the costs
of labour, materials or other costs of manufacture). In the unlikely
event of there being such an increase in the price of the goods you, the buyer,
shall be entitled to cancel the order at any time before delivery.
PAYMENT. We accept most credit or debit cards, Prices are
(£)GBP sterling and include VAT. Credit and debit card payments are
deducted at the time of purchase. When the order is placed at our website,
credit card numbers are encrypted using 128 bit encryption. They are only
decrypted after they reach our computer. They are not held in clear text on any
web site. When we provide any goods to you, the buyer,
under these terms and conditions, payment will be charged to the credit card
account provided by you on the website order form. By placing an order, you,
the buyer, consent to payment being charged to your credit card account as
provided on the order form. Title to the goods will pass to you, the buyer, on
payment in full of the price of the goods.
GUARANTEE. You, the buyer, warrant that all details
provided on the order form for the purpose of purchasing the goods are correct,
that the credit card you are using is your own and that there are sufficient
funds and/or sufficient unused limit available to cover the cost of the goods.
All goods are guaranteed for 12 months from the date of purchase, however, the
guarantee is void if the goods when returned show signs of misuse, neglect,
damaged caused by accident or the goods have been altered or modified
electrically. This guarantee does not apply outside the UK.
DELIVERY CHARGES. Shipping and handling is covered by the
postage costs on the Checkout page, for details of any special delivery
requirements, please call us.
DELIVERY OF GOODS. All goods are despatched within 14
days maximum but normally despatched within 48 hours of receipt of order (on
orders received before 12.00 Noon) except for weekends and bank holidays.
Orders received after 12.00 Noon will be carried over to the next working day.
Goods that are delivered by carrier will require a signature to confirm receipt
of the goods. The goods will be delivered to you, the buyer, at the address
provided by you on the order form.The risk in the goods shall pass to you upon
such delivery taking place.Any dates quoted for delivery of the goods are
approximate only and we shall not be liable for any delay in delivery of the
goods however caused. If however we are unable to deliver your goods by the
date quoted for delivery you, the buyer shall be entitled to cancel the order
at any time before delivery takes place.You should note that we are only able
to deliver to locations within the United Kingdom at present. We shall
not be liable to you, the buyer, for short delivery of the goods however caused
but will provide you with the outstanding goods as soon as is reasonably
practical. If however we have not delivered the outstanding goods within 7 days
from the first date of delivery you, the buyer, shall be entitled to cancel the
order for the outstanding goods.
BACK ORDERS. If your item is not in stock, we will back
order for you. You will always be emailed with the option to cancel your order
if you would rather not wait.
RETURNS. Goods must be returned complete with the
original packaging, in new condition and be accompanied by a copy of your
purchase receipt. Goods will only be replaced or your money refunded if the
above guidelines are observed.
You, the buyer, will inspect the goods as soon after delivery as is reasonably
practicable and will notify us of any shortages, defects in the goods or any
other complaint in respect of them within 2 working days from the date the
goods were delivered.
SAVE IN RESPECT OF ANY SHORTAGES OR DEFECTS IF YOU, THE BUYER, FAIL TO COMPLY
WITH THIS CLAUSE WE WILL NOT BE HELD LEGALLY LIABLE IN RESPECT OF ANY OTHER
COMPLAINT WHICH SHOULD HAVE BEEN BROUGHT TO OUR ATTENTION WITHIN THIS PERIOD.
Your rights to return goods are protected under the EU Distance Selling
Directive which can be found at
CLAIMS. Goods that are lost or damaged in transit must be
made in writing. In the case of non-delivery, please allow 3 days just in case
the delivery has been delayed. Damaged goods and packaging must be retained for
REFUNDS. Refunds will be made to customers who have
purchased goods from Bond and Bywater and can supply a copy of the purchase
receipt, the goods should be returned in new condition complete with the
original packaging. Refunds will not be made where goods have been damaged by
accident, misuse, neglect, or have been modified electrically or returned
without a purchase receipt. Where goods are purchased by credit or debit card,
refunds will only be made to the original card account used for the
transaction. A copy of the customer credit, debit card receipt and store
receipt must also be submitted.
information to third parties other than when order details are processed as
part of the order fulfilment. In this case, the third party will not disclose
any of the details to any other third party. Cookies are used on this
shopping site to keep track of the contents of your shopping cart, to store
delivery addresses if the address book is used and to store your details if you
select the 'Remember Me' Option. They are also used after you have logged on as
part of that process. You can turn off cookies within your browser by going to
'Tools | Internet Options | Privacy' and selecting to block cookies. If you
turn off cookies, you will be unable to place orders or benefit from the other
CONDITIONS. An order for goods placed by you, the buyer
through our websites shall be subject to these terms and conditions.
All other terms and conditions, express or implied by statute or otherwise, are
excluded to the fullest extent permitted by law. Nothing in these terms and
conditions shall affect the statutory rights of any consumer.
LIMITATION OF LIABILITY. We will use all reasonable
endeavours to carry out its obligations within a reasonable period of time but
will not be liable to you, the buyer for any loss, costs or expenses arising
directly or indirectly from any delays in doing so and we will not be deemed to
be in breach of this Agreement by reason of any delay in performing, or any
failure to perform, any of its obligations in relation to this Agreement, if
the delay or failure was due to any cause beyond our reasonable control.
Without prejudice to the generality of the foregoing, the following will be
regarded as causes beyond our reasonable control:
Act of God, explosion, terrorist act, flood, tempest, fire or accident;
War or threat of war, sabotage, civil disturbance or requisition;
Acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind
on the part of any governmental, parliamentary or local authority;
Import or export regulations or embargoes;
Strikes, lock outs or other industrial actions or trade disputes;
Difficulties in obtaining raw materials, labour, fuel, parts or machinery;
Power failure or breakdown in machinery.
If we are prevented from carrying out is obligations in the above
circumstances, it will notify you in writing. If we are still prevented from
carrying out its obligations 3 weeks from the dated such notice was sent, then
either party may give written notice to the other cancelling the Agreement. If
the Agreement is cancelled in this way we accept no liability to compensate you
for any loss or damage caused by failure to perform.
Except where you, the buyer are dealing as consumer (as defined in the Unfair
Contract Terms Act 1977 section 12 as amended) we do not give any warranty,
guarantee or indemnity as to quality, fitness for purpose or otherwise of the
Except in respect of death or personal injury caused by our negligence, we will
not be liable to you, the buyer, for any loss of profit or any indirect special
or consequential loss, damage, costs, expenses or other claims, which arise out
of or in connection with the supply of goods other than as a result of a breach
of an obligation arising under the Sale of Goods Act 1979 (as amended) and the
Supply of Goods and Services Act 1973.
INTELLECTUAL PROPERTY. The copyright in the material
contained in this website and any trademarks and brands included in that
material belongs to Bond and Bywater or its licensors. You may download or copy
the content and other down-loadable items displayed on the website subject to
the condition that the material may only be used for personal non-commercial
purposes. Copying or storing the contents of the website for other than
personal use is expressly prohibited. Our full Copyright
Notice can be found here:
WEBSITE. We will attempt to ensure that the information
available on the website at any time is accurate. However, we will not be held
liable for any errors or omissions. We will use all reasonable endeavours to
correct errors and omissions as quickly as practicable after becoming aware or
being notified of these.
All drawings, descriptive matter and specifications of the goods on the website
are for the sole purpose of giving an approximate description of the
goods. We may also change, suspend or discontinue any aspect of the
website, including the availability of any features, information, database or
content or restrict access to parts or all of the website without notice or
GENERAL. We may from time to time change, alter, adapt,
add or remove portions of these terms and conditions but if we do so we will
post any such changes on the website. If any provision of these terms and
conditions is held by any competent authority to be invalid or unenforceable in
whole or in part, the validity of the other provisions of this Agreement and
the remainder of the provision in question will not be affected. English
law will apply to this Agreement, and the parties agree to submit to the
non-exclusive jurisdiction of the English courts. The headings in this
Agreement are for convenience only and will not affect their interpretation.
QUERIES AND COMPLAINTS. We aim to respond to e-mail,
written queries within 24hrs. firstname.lastname@example.org
YOUR RIGHT TO CANCEL. You have the right to cancel and in accordance with this, the following document is provided, click here.
PLEASE ALSO NOTE:
None of the above conditions affects your statutory rights.
Bond and Bywater promotes the safe use of firearms use at all times and we recommend that you do not work with firearms (loaded or not)
neither should you attempt to undertake any repair, unless you are suitably
qualified and competent.